Privacy Policy

Effective Date: 2025/06/01

Guangxi Tengya Yigu Crafts Co., Ltd (“Tengya Art”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with us.

If you have any questions or concerns, please contact us at lily@tengyaart.cn.

1. Information We Collect

We may collect the following types of information when you interact with our website or services:

a. Personal Information You Provide

• Name

• Email address

• Company name

• Phone number

• Shipping address

• Inquiry details or order information

b. Automatic Data Collection

When you browse our website, we may automatically collect:

• IP address

• Browser type and version

• Device type

• Pages visited and time spent

• Referring URL

This data helps us analyze website traffic and improve user experience.

2. How We Use Your Information

We use your information for the following purposes:

• To respond to inquiries or provide customer support

• To process orders and send order confirmations

• To deliver products or services you request

• To improve our website, products, and services

• To send you updates, marketing emails, or promotional offers (only if you opt-in)

We do not sell or rent your personal information to third parties.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but this may limit website functionality.

4. Third-Party Services

We may use third-party service providers (e.g., payment processors, logistics partners) to assist us. These parties are only given access to the data necessary to perform their specific functions and are obligated to protect your information.

5. Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure. You share information at your own risk.

6. Your Rights

Depending on your location, you may have the right to:

• Access or correct your personal data

• Request data deletion

• Opt-out of marketing communications

To exercise these rights, please email us at lily@tengyaart.cn.

7. Children’s Privacy

Our website is not intended for children under 16. We do not knowingly collect personal data from minors. If you believe a child has provided us personal information, please contact us for removal.

8. International Data Transfers

As our operations are based in China, your data may be transferred to or stored on servers located in China or other jurisdictions. By using our services, you consent to this transfer.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised “Effective Date.”

10. Contact Us

For questions about this Privacy Policy or your personal data, please contact us at:

Guangxi Tengya Yigu Crafts Co., Ltd

Email: lily@tengyaart.cn